Returns
Returns Policy
At Primal Preparedness, we strive to ensure our products meet the highest standards of quality. However, in the event that you receive a defective item, we are here to help.
Return Process for Defective Products:
1. Request a Return: If you believe your product is defective, please email us at returns@primalpreparedness.com with your order details and a description of the issue.
2. Review and Approval: Our team will carefully review your request. Once approved, you will receive a return label via email.
3. Return Shipping: Use the provided label to ship the defective product back to us.
Please note, we only accept returns for defective products. Requests must be submitted via email, and returns will not be accepted without prior approval.
For any further questions or concerns, feel free to contact us at the email above.